Privacy Policy

Thank you for visiting the website and mobile application of Rootpure Support System (“we”, “our”, “us”). This Privacy Policy explains how we collect, use, protect, and manage your information when you use our Website and Mobile Application (“Platform”). We are committed to safeguarding your privacy in accordance with applicable laws of India, including the Information Technology Act, 2000 and related rules.

1. Information We Collect

A. Personally Identifiable Information

You may browse our Platform without sharing personal details. However, you may provide information such as your name, mobile number, email address, address, and ID details when you:

• Register an account
• Purchase training materials
• Book event tickets
• Register for seminars or programs
• Contact us

This information is used to provide services, process registrations, and offer customer support.

B. Payment Information

For online transactions, payments are processed through authorized third-party payment gateways. We do not store complete credit or debit card details, retaining only transaction reference details and confirmation status.

C. Training & Digital Access

If you purchase digital training materials, we may track login and usage activity to ensure authorized access and prevent misuse.

D. Technical & Usage Information

We may automatically collect data such as your IP address, device type, browser type, operating system, pages visited, and app usage data to improve user experience, enhance security, and monitor system performance.

2. Cookies

We use cookies to maintain login sessions, analyze website traffic, and improve functionality. You may disable cookies through browser settings, though some features may not function properly.

3. Data Security

We implement appropriate physical, electronic, and managerial procedures to safeguard your information. You are responsible for protecting your login credentials, and any activity under your account will be considered authorized by you.

4. Third-Party Services

We may use third-party service providers for payment processing, SMS and email communication, analytics, and event management support. These parties are required to maintain confidentiality and use information only for service-related purposes.

5. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal requirements, and resolve disputes. After that, information may be securely deleted.

6. External Links

Our Platform may contain links to other websites. We are not responsible for their privacy practices, and users should review their respective policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Platform signifies acceptance of the updated policy.

8. Contact Us